We know that managing relationships with your gym members is crucial to building a thriving fitness business. That's why we've developed a powerful Customer Relationship Management (CRM) tool that is specifically designed for exactly that.
Our CRM is a comprehensive solution that allows you to keep track of all of your members' information, from their contact details and membership status to their fitness goals and workout history. With our easy-to-use platform, you can quickly and easily access this information, so you can stay on top of your members' needs and provide them with a personalized fitness experience.
Our scheduling system allows you to easily create and manage class schedules, bookings, and appointments. With our intuitive drag-and-drop interface, you can quickly make changes to your schedule and communicate any updates to your members. Plus, our automated reminders and confirmations help reduce no-shows, ensuring your classes and appointments are always full.
We offer a wide range of membership options that can be customized to fit your gym's unique needs. Our membership management tool allows you to easily manage memberships, renewals, cancellations, holds, and more. You can even set up automated billing, so your members never miss a payment.
Managing your gym's billing can be a headache, but with FitHive, it doesn't have to be. Our billing system automates invoicing, payment processing, and receipt management, freeing up your time to focus on other aspects of your business.
Our payroll system is designed specifically for the fitness industry, so you can rest assured that your staff will be paid accurately for the hours and classes they coached. Our platform is equipped with time-tracking and scheduling tools that make it easy for you to manage employee hours, pay rates, and more.
Effective communication is key to building strong relationships with your members. That's why we've created an Email and Text Automation system that allows you to stay in touch with your members at every stage of their fitness journey.
Email Automation: Our Email Automation system allows you to create personalized email campaigns that can be triggered based on member behavior, such as new sign-ups, class attendance, or membership renewals. You can easily create and schedule email content using our drag-and-drop email builder, and our automation features take care of the rest. You'll be able to stay top-of-mind with your members and keep them engaged with your gym.
Text Automation: In addition to email, we offer a Text Automation system that allows you to send automated messages to your members based on their activity. Whether you want to send reminders about upcoming classes or special promotions, our platform makes it easy. You can even set up two-way texting, so your members can communicate with your staff via text message.
Our powerful reporting system provides you with real-time insights into your gym's performance.
With our Reports feature, you can easily track important metrics such as revenue, membership growth, and attendance rates. Our system is designed to be user-friendly and easy to navigate, allowing you to quickly find the information you need.
You can also customize your reports to track the specific metrics that matter most to your gym. Whether you want to see a breakdown of membership types or analyze class attendance, our reporting system has you covered. And with the ability to schedule automated reports, you'll always be up-to-date on your gym's progress.
Our Reports feature is an essential tool for gym owners who want to stay on top of their gym's performance and make data-driven decisions.
Contracts / Waivers
Easily create and manage digital contracts and waivers. Our system is designed to be user-friendly for both gym owners and members. You can easily create custom contracts and waivers using our drag-and-drop builder, and members can sign them electronically using their mobile device or computer. Track which members have signed your contracts and waivers, so you can stay on top of compliance. Streamline your gym's administrative processes and reduce the risk of legal issues.
Stay on top of your gym's daily tasks and responsibilities. Create custom to-do lists for yourself and your staff and set due dates to make sure the task is completed. You'll never miss an important deadline or forget a critical task again.
An Announcement feature that allows you to easily share news and updates with your members directly to their phone VIA the member app! Whether you want to promote a new class or announce a special promotion, our system makes it easy to get the word out to your members instantly. Keep your members informed and engaged, and drive attendance and revenue for your gym.