If I asked you could you describe your ideal client right now? I mean really describe them. Down to the smallest detail.
No? You are not alone. Most gym owners I talk to can barely give me any specifics about their ideal clients. Most of the time it's nothing more than age and gender.
But without a very clearly defined ideal customer profile, you are just shooting in the dark with your marketing.
An ideal client profile is a detailed description of exactly WHO your customer is down to the smallest detail. Crafting your ideal client profile is crucial because it impacts virtually every aspect of your client-generating activities, including:
Every part of your lead generation strategy that “touches” your potential customer, and that’s pretty much all of them, will improve when you develop an ultra-clear picture of exactly who your customer is.
After all, you are trying to connect with a real person. Spending time developing your customer persona, in the beginning, helps you to find customers and allows for a greater opportunity to move them to action.
Almost all business development agencies or coaches recommend creating an ideal client profile and depending on who you ask, they run from really simple, to extremely complicated. I have identified 5 areas that I have found crucial to the creation of an ideal client profile.
The 5 areas provide a very clear picture of who your potential customer is, but also don’t require a marketing degree to create. As I describe each area, look at the sample ideal client profile.
Part 1: WHO. Demographics are useful when writing copy for blogs, emails, or your website. Age, gender, and marital status are just a few of the questions to answer. Again, the more specific you get, the more specific your marketing message can be.
Sample Client Profile
Part 2: WHERE. This will help you identify where to market. Knowing what books and magazines they read, the websites they frequent, or social media accounts they use can direct you to the kinds of places that your message can get in front of them.
Part 3:WHY. Knowing what they want to achieve, and what values they hold dear allows you to create more relevant programs and products. What are their specific goals, and what values do they hold dear?
Part 4: HOW. What challenges do they face? What are their specific pain points? If you can anticipate the answers to these questions, you can continue to fine-tune your message to address them.
Part 5: WHAT. What are their possible objections? Anticipating the potential reasons that they may not take advantage of your product or service will allow you to continue to craft your message in a way that alleviates these objections.
Don’t stop at just one. Build multiple ideal client profiles for your business. Especially if you offer multiple services, such as 1:1 personal training or boot camp. Each program appeals to different segments of the market. And those well-defined segments are especially important for growing multiple streams of revenue.
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