FitHive Features Update Feb 2024


Feb 9, 2024

 by Donny J.
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This support blog will highlight the new features that have been launched on this round of FitHive updates (Feb 2024). 

NEW FEATURES

Sub/Family Accounts (Phase 1)

https://fithive.s3.amazonaws.com/be9b59a97c7cb734c0cc1b09cb729e48
We're excited to announce that phase 1 of sub/family accounts is now live, which will allow you to add/create sub-users under a primary account. However, please note that linked payments between primary/sub accounts isn't currently available, but will be rolled out in phase 2. Please make sure to check out the How to Set Up/Connect Sub Accounts for more details. 

 

Payment Links

You now have the ability to create payment links through your Hive, which can be used for 1-off payments for things such as event registrations, online-only content, membership promos, and more. Additionally, users do not need to be logged in or have an existing account in order to submit payment depending on how the pay link is configured, which makes purchasing a lot easier for new customers. You can access this in your Hive by going to People (CRM) >> Pay Links, but please make sure to check out the Pay Links support article for full details. 

 

Class Registration: Prevent Sign Up/Checkin


If enabled, this new setting will prevent members with unsigned membership contracts from signing up and/or checking into a class. This setting can be access by going to Settings >> General Settings >> then scroll to the Class Schedule Settings section. You can also visit the Require Signed Membership for Class Signup/Checkin support article for full details. 

 

HOT FIXES/SOFTWARE UPDATES

  • DMARC Policy: major email providers, such as Google and Yahoo, have recently adopted a new DMARC policy that can potentially effect email delivery. We have added these new DMARC requirements to the DNS records of every Hive's whose nameservers we have access to, so if you did not hear from us about this you're all set. For those of you who received an email about this and have yet to complete the requirements, please make sure to do so ASAP to prevent deliverability issues with the emails sent from your Hive. Feel free to reach out to success@myfithive.com if you have any questions or concerns. 
  • Process Manager: improvements for how our process manager handles environment variables

 

NEW FEATURES IN PRODUCTION

  • Family/Sub-Accounts (Phase 2): this phase will add the ability to add multiple payment methods to a user account, as well as linking payment methods from the primary user to the sub-user(s).  
  • User Payment History Export: allow users to export their payment history from their online profile.
  • Membership Contract Downloads: ability for admins and users to download membership contracts.

 

UPCOMING NEW FEATURES

  • Sub/Family Accounts (Phase 3): this phase will introduce the option to create memberships that can be shared between primary/sub-users. 
  • Calendar Integrations: integrate with Google and Apple calendars. 
  • Recurring Class Registrations: ability to set up users/members with recurrent class registrations
  • Availability Based Scheduling: instead of setting individual class times, you'll have the option to set up time blocks that will automatically update availability once a session has been booked. This will be great for personal training availability, as well as services such as body comp testing, hot/cold therapy, massage, etc.

 

We truly appreciate your feedback and suggestions as we continue to improve our platform. If you have any feature requests of your own, please feel free to submit them in the Feature Request portal. You can also reach out to success@myfithive.com if you have additional questions on any of the new updates or features. As always, thanks for being a part of the FitHive Family!