FitHive Feature Update - Jan 2024


Jan 23, 2024

 by Donny J.
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This support blog will highlight the existing and new features that have been updated/launched on this round of FitHive updates. 

UPDATED FEATURES

WOD - Multiple Scores/Leaderboards and Arbitrary Splits

A heavily requested update, you now have the option to add multiple scores/leaderboards and arbitrary splits (scaled, RX, RX+, etc) to each workout you post through Fitness >> Post Workout. Please checkout the How to Post Workouts support article to learn more. 

 

Website - Gallery Content Widget

This update allows you to reposition and adjust the aspect ratio for images added to the Gallery widget on a web page. To explore this new update, go to Website >> Manage Web Pages >> select Add Page >> select + Section >> select Gallery >> then review the new editing options in the left-hand menu (example below). 



Payment Intent Metadata

For those that use Stripe for payment reconciliation, this new update syncs the payment metadata for transactions processed through your Hive to the corresponding payment details in your Stripe account. 

Lifetime Memberships

We've added the option to create Lifetime memberships. Offering a lifetime gym membership provides customers with a long-term commitment, fostering loyalty and encouraging regular attendance by eliminating the need for recurring membership renewals. It also offers a cost-saving incentive for members, as they can lock in the current rate for the duration of their lifetime, avoiding potential future price increases.

The lifetime setting can be applied to the Membership Period, which you would select if the membership is to be paid in full upfront, or to the Terminate/End Period, which you would select if you want the membership to auto-renew for the duration of the member's time at your gym. For example, if you offer a lifetime membership with an upfront fee of $2,500, you would set the rate to $12,500 and the Membership Period to Lifetime, which will keep the membership active for the member's entire duration at your gym.

Now let's say you want to offer a lifetime membership that locks in a $150/month rate for the duration of their time at your gym. You would set the rate to $150, the Membership Period to monthly, and Terminate/End Date to Lifetime. 

Please note that when you select the Lifetime as the duration for either of the Memberhip Period or Terminate Date, that the Months and Days fields should be set to 0.

WOD Calendar

This small update was added to help improve the workflow of adding/editing WOD Calendars in your Hive. Now, when you navigate to Fitness >> Post Workouts >> Manage Calendars >> and add/edit a WOD calendar, you will be redirected to the corresponding workout calendar itself (where you post the workouts to) once you save your changes. 

 

HOT FIXES

Payroll - Exclude/disable Ineligible Staff

This update will exclude ineligible staff from your payroll report. If a staff is removed or deactivated but was not explicitly removed from payroll, the system will check if they are owed any amounts in that period - then if they are not owed any amounts they will not be included on the payroll report and will be disabled for future payroll.


Class Waitlist Automation

Fixed a bug that was excluding the Class Name on the Class Waitlist Automation. 

 

NEW FEATURES IN PRODUCTION

  • Family/Sub-Accounts: ability to set up sub-accounts and link them to primary user; we know this has been in production for quite a while (there are tons of fringe scenarios to account for on this), but we're steadily making progress. 
  • Multiple Payment Options: the ability to add multiple payment methods to a user account. 
  • One-time Payment Links: generate payment links from your Hive for one-off/one-time purchases.

 

UPCOMING NEW FEATURES

  • Calendar Integrations: integrate with Google and Apple calendars. 
  • Recurring Class Registrations: ability to set up users/members with recurrent class registrations
  • User Payment History Export: allow users to export their payment history from their online profile
  • Membership Contract Downloads: ability for admins and users to download membership contracts
  • Availability Based Scheduling: instead of setting individual class times, you'll have the option to set up time blocks that will automatically update availability once a session has been booked. This will be great for personal training availability, as well as services such as body comp testing, hot/cold therapy, massage, etc.

 

We truly appreciate your feedback and suggestions as we continue to improve our platform. If you have any feature requests of your own, please feel free to submit them in the Feature Request portal. You can also reach out to success@myfithive.com if you have additional questions on any of the new updates or features. As always, thanks for being a part of the FitHive Family!